alert
Recreational Water Contact Health Advisory 
1753189147

Triadelphia Reservoir  

More Information
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

We have lots of ways you can contact us to get you the information you need. Check out the options listed on this page to pay your bill and manage your account. We appreciate your understanding and patience!

Need your WSSC Water Account Number?

Try our Account Look-up Tool

Lose the Wait
Lose the wait Spanish

Look Up Your Account Number

How to Read your Bill 

Did you Receive an Estimated Bill?

Did you receive a higher-than-normal bill?

Other Ways to Pay Your Bill

Need Assistance with Your Bill?

Need to Start or Stop Service?

Water Turned Off?

Got Questions? Email customerservice@wsscwater.com

Last Modified: May 5, 2025, 10:34 am EDT